Frequently Asked Questions

Do you give free estimates for pool service?
Yes, when you call we'll discuss the details, and give a rough estimate over the phone. However, a firm price will be given once we have inspected the pool, water, equipment and access.

What areas do you service?
We service Tulsa and all surrounding areas.

How do I get an estimate for equipment replacement or repair?
Once you call, we'll talk over the phone. You'll then decide if you want our repair tech to come out. Some equipment estimates are free, but most are not due to the need for a specialized technician to troubleshoot your problem. Our service techs are certified through a national organization called the Associated Pool and Spa Professional.

How does your billing work?
Your monthly maintenance will be billed on the first of every month and payment is due on receipt of that invoice. Service calls will be invoiced as work is being completed. Credit Cards are required on new accounts but will not be charged unless payment becomes past due. Past due accounts may cause your account to be placed in suspense with no further service until your account is brought current.

If I have billing questions, who do I call?
Just call our office between 8:00 am and 4:00 pm Monday-Friday. Our helpful office staff will assist you with any billing questions you might have.